Contact us
We aim to reply within 1 business day. Real humans, no chatbots.
Primary email
For everything —support, billing, account access, abuse reports, partnerships, and press —write to [email protected]. Including a brief description in the subject line helps us route your message faster.
Common topics & subject lines
Privacy & data requests
Access, deletion, or correction of personal data.
Subject: Privacy request
Abuse / AUP reports
Report a user, prompt, or output that violates policy.
Subject: AUP report
Copyright / trademark
DMCA notices, counter-notices, and trademark complaints.
Subject: DMCA Notice
Security & vulnerabilities
Responsible disclosure of security issues.
Subject: Security —please do not include exploit code in the first message; we will reply within 24h to set up a secure channel.
Press & partnerships
Interviews, integrations, B2B enquiries.
Subject: Press or Partnership
Compliance & legal
Regulatory, government, or law-enforcement requests.
Subject: Legal
Response times
- Customer support & billing —within 1 business day.
- Privacy data requests —within 30 days (statutory).
- Abuse / AUP reports —within 3 business days; urgent CSAM, non-consensual intimate imagery, or threats of violence are escalated immediately.
- DMCA —acknowledged within 3 business days; action on valid notices within 7 business days.
Who runs Image2GPT
Image2GPT (images2gpt.com) is an independent product. We are not affiliated with, endorsed by, or sponsored by OpenAI, Microsoft, Google, or kie.ai. We provide a custom interface that connects to third-party generative-image models —currently the Image2GPT model offered by kie.ai. Payment processing, tax remittance, and invoicing are handled by our Merchant of Record, Creem (operated by Armitage Labs OÜ).